FAQ
Frequently Asked Questions
Quick answers about booking, payments, stays and getting access. Can’t find yours? Our team is happy to help.
Booking
Choose a space, pick a start date on the calendar, select how long you need it and review the price. Sign in, confirm and pay — your booking is then confirmed.
Coworking spaces can be booked by the hour, half day (4 hours), full day (8 hours), half month (15 days) or month. Apartments are booked by the night, week or month. Each space shows only the options it offers.
Yes. You can browse spaces and prices without one, but you sign in or create a free account to confirm a booking and to see it later.
Yes. Enter the number of guests when you book, up to the space’s capacity. Some coworking spaces add a charge for each additional person, shown in the price breakdown.
Your slot is held for a limited time after you start a booking, so nobody else can take it while you pay. If payment is not made in time the slot is released and you can simply book again.
Contact us before your booking starts and our team will help you change or cancel it.
Payments & Billing
You can pay online, by bank transfer or at the front desk. Choose the option you prefer when you review your booking.
For hourly and daily bookings you can pay in full, or pay an advance to confirm your booking and settle the rest at check-in.
Monthly bookings run under a lease. You receive an invoice each month, and a refundable security deposit is taken at the start.
Yes. Every payment has a receipt you can download from your bookings.
Each invoice shows its due date. Late payments may incur a fee, so please contact us early if you expect a delay.
Stays & Apartments
For apartment stays, every guest is registered with their details and a photo ID before check-in. You can do this online from your booking to save time on arrival.
A daily electricity allowance is included. The meter is read at check-in and check-out (monthly for long stays), and only usage above the allowance is billed.
At the end of your stay we prepare a final bill for anything outstanding. It is settled from the deposit and the remainder is refunded to you.
Order water, snacks and drinks from your dashboard during your stay. They are delivered to your space and you pay on delivery.
Access & Services
Once your booking is confirmed you receive a QR access code in your dashboard. Show it at the entry point to be let in.
Yes. Shared resources are booked in short time slots from your dashboard, so everyone gets a fair turn.
Send a concierge request from your dashboard and our team will take care of it.
You can install our site as an app on your phone or computer from your browser. It gives you quick access to bookings, your access code and notifications.
Still have questions?
Our team is here to help with anything we haven’t covered.
