HELP CENTER

How can we help?

Find guides for booking, paying and staying with us, or get in touch with our team.

Browse by topic

How booking works

From choosing a space to walking in, step by step.

Prices and plans

Rates for desks, offices, meeting rooms and stays.

Frequently asked questions

Quick answers about booking, payments and stays.

Your bookings

See your bookings, receipts and guest registration.

Bills and invoices

View and pay invoices for monthly stays.

Access code

Your QR code for entry to a confirmed booking.

Popular questions

Choose a space, pick a date and how long you need it, then sign in, review the price and pay. Your booking is confirmed once payment is made.

Online, by bank transfer or at the front desk. You choose when you review your booking.

A QR access code appears in your dashboard once your booking is confirmed. Show it at the entry point.

Every payment has a receipt you can download from your bookings.

Send a concierge request from your dashboard and our team will take care of it.

Talk to us

Prefer to speak to a person? Reach us any of these ways.

Email

support@oasis163.com

We reply as soon as we can.

Phone

+880 187 5318 793

During office hours.

Message

Send us a message

Use the contact form.

During your stay

Concierge request

Ask from your dashboard.

Still need help?

Tell us what you need and we’ll get back to you.